Jessica Daly, March 20th, 2016 – Max & Erma’s DTW

“When I spend my hard-earned money on a meal out, I expect a good time and great service. Sometimes, to my delight, the experience exceeds my expectations. This took place at your restaurant at Detroit, MI. I just wanted to compliment on the fast and friendly service I received while dining at Max & Erma’s. The staff there was wonderful. The dining area was very clean and we received our food very fast. It was even during a very busy time. Way to go Max & Erma’s!!! This experience reminded me why I think so highly of your restaurant. Because of this, I will certainly return there to eat , and I’ll definitely urge others to go there. Please pass along this compliment to everyone who should see it. And keep up the good work! 


Billy Kumangai, March 22, 2016 - Papa Joe's

“Good Afternoon – I wanted to take a moment to express my appreciation to your company for the terrific meal my wife and I had at your restaurant on Friday, February 26th. The meat loaf and Caesar’s salad were very tasty, which is not the typical experience we have at airports. If this type of food was available where we live (Seattle area) we would be a loyal customer. Best wishes.”



Rachel Broadbear, June 26, 105

“Hello, I’m writing to give feedback on an employee I encountered at location #331 in the Detroit airport this morning. Nassem K. was my cashier, and she was awesome! Despite the horribly early hour, she was unrelentingly cheerful and friendly to me and the customer behind me, in addition to being extremely efficient. I (and, I’m sure, all of the other passengers awake far too early on a Sunday morning) really appreciated her great attitude and professionalism.”